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Privacy Policy

This policy explains what information FileFix collects, how we use it and the choices you have.

Last updated: June 2026

1. Information we collect

We collect information you provide directly, such as your name and email when you contact us or create an account. We also collect limited technical data such as your browser type, pages visited and approximate location, gathered automatically to operate and improve the Site.

2. How we use information

We use the information to respond to your messages, provide and personalise the Site, send updates you have requested and analyse how the Site is used so we can improve our guides.

3. Cookies & analytics

We use cookies and similar technologies to remember preferences and measure traffic. You can disable cookies in your browser settings, though some features may not work as expected.

4. Sharing of information

We do not sell your personal information. We may share data with service providers who help us run the Site or when required by law. These providers are bound to protect your information.

5. Data retention & security

We keep personal information only as long as necessary for the purposes described here and use reasonable technical and organisational measures to protect it.

6. Your rights

You may request access to, correction of or deletion of your personal information at any time by contacting us. You can also unsubscribe from emails using the link in each message.

7. Contact

For privacy questions, use the Contact page or email support@filefix.org.